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7 Factors to Selecting Home Health Care

Choosing a home health care provider is an important task that can quickly become overwhelming. Before selecting a home health care company for your loved one, consider these seven vital elements.

Quality

It goes without saying that your foremost desire is to have the best possible quality care for your loved one. By using a reputable home health care placement agency, you can be confident that you will have experienced, skilled nurses placed in your situation. In the event that you require a new care provider, a top quality agency will be capable of quickly sending someone to suit your needs.

Background

Word of mouth referrals are the most popular and effective type of recommendation for a home health care agency. Since you are trusting them to screen and evaluate the health care provider that is going to care for your loved one, it makes sense that you would carefully consider whether or not you can trust that company. Read online reviews, ask for referrals, and speak to people who have had in home care. Checking the background of the home health care company and individual care providers can help ensure that your loved one is well cared for.

Experience

Experience, of both your home health care agency and the individual caregiver, is a top priority. Your agency should demonstrate experience with finding, screening, and placing the best caregivers for each individual situation. Look for a track record of good customer service and placement of exceptional medical staff. The experience of your specific caregiver should include educational and work background as well as knowledge of your loved one’s specific medical needs and care requirements.

Reliability

One of the most significant advantages to using a home health care agency, as opposed to directly hiring a caregiver for your family, is the reliability of an insured and bonded company backing up the person you will be working with. Your chosen company and the caregivers they provide, should be capable of providing references, evidence of licensure and insurance, and a steady track record of exemplary service. You can rest assured knowing that a qualified caregiver will be provided, and that back-up providers are ready in the case of an emergency.

Consistency

Consistency of care is another consideration to think about when you are making a decision about home health care. It may be important for your loved one to be cared for by the same person each visit. In other situations, you may simply need assurance that the level of care will be consistent, even if it is provided by a team of caregivers rather than the same person each time. Determine what your needs are regarding consistent care and select a home health care agency that is able to provide care according to those needs.

Communication

As the caregiver for a homebound family member, your home health care provider will be responsible for communicating vital health updates to others. This may occur in the form of written reports or verbal updates to family members or doctors. Discuss the methods of communication used by the home health care agency that you are considering for your loved one. Establish what types and frequency of communication you expect to avoid misunderstandings later on.

Cost

Though we sometimes dislike having to admit it, cost must also be a consideration when hiring home health care providers. Keeping quality of care as your most important qualification, budget must also come into account. Directly hiring a home health care provider may be the least expensive option available to you, but keep in mind that situation puts you in the position of an employer with legal obligations. A home health care agency will act as the employer in your stead, as well as making assurances regarding the standards that you have for the caregiver for your loved one. Calculate your budget before choosing a health care provider to ensure that you acquire the best caregiver that your budget allows.